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BPO Solutions GroupNorth American Nearshore StaffingU.S. companies. Mexico-based professionals. One integrated team.
North American Nearshore Staffing

U.S. companies. Mexico-based professionals. One integrated team.

Build your team closer to home.

Experienced, English-speaking professionals based in Mexico who work directly with your organization — in your time zone, under your management, as part of your team.

Schedule an Operating Partner DiscussionReview Workforce Cost Savings
Trusted by growth companies & PE portfolios
✓EBITDA Expansion
✓No Upfront Fee
✓Interview First
✓U.S. Managed
✓Replacement Support
For CEOs, CFOs & Hiring Managers

North American nearshore staffing built around talent, proximity, integration, and economics.

Growth companies and private equity-backed organizations need qualified people before traditional hiring can keep pace. BPO builds nearshore teams of experienced, English-speaking professionals based in Mexico who work your hours, on your systems, inside your process — so you can expand capacity without expanding U.S. payroll.

Experienced Professionals

Degreed, English-speaking professionals based in Mexico, screened to your specification.

North American Proximity

Same time zone, same business day, direct working relationships with your U.S. team.

Fully Integrated

An extension of your team — trained on your systems and supported until they are producing.

Better Economics

Add business-critical capacity without adding U.S. payroll or employment complexity.

What Is a Labor Integrator?

We don't hand off candidates. We integrate people into how you work.

After understanding your business needs and the personality and skill set required to perform the function, BPO seeks out, screens, and presents candidates built to your specification. After your formal interview and decision to hire, our executive team stays with your onboarding until the professional is fully integrated into your existing or new workflow. We support every step. That's the BPO integration process — and it's proven.

Specification

We define the role, personality, and skill set with your team before any search begins.

Screening & Presentation

We source and screen against that specification, then present only candidates who match it.

Your Interview. Your Decision.

You conduct the formal interview and make the hiring decision. No obligation to move forward.

Integration & Ongoing Support

Our executive team stays through onboarding until the professional is fully integrated and producing.

Mexico is deeply integrated into the North American economy — Reuters reported $873 billion in U.S.–Mexico trade in 2025. This is North American talent, next door.
Client Success Stories

Trusted by growth companies and private equity-backed organizations across North America.

Hear directly from business leaders who partnered with BPO Solutions Group to increase capacity, improve performance, and scale their organizations with integrated nearshore teams.

Video Testimonial
BRIAN HAYWARD NAVICO / LOWRANCE - GLOBAL 

APAC Technical Support & Customer Care Expansion

Deployed and managed dedicated technical support specialists to serve Navico and Lowrance customers throughout the Asia-Pacific region. The BPO team handled inbound phone and email queues, technical troubleshooting, CRM case creation, warranty education, customer escalations, and seasonal increases in service volume.

  • Expanded APAC coverage
  • Improved technical support quality and case documentation
  • Added flexible capacity for seasonal service demand
"BPO Solutions Group has been a wonderful provider for Navico APAC over all these years.."
Video Testimonial
Portfolio Company • Services

Accounting & Finance Support Team

Built a nearshore finance team for billing, collections, accounts receivable, and reporting without domestic cost constraints.

  • Faster invoice processing
  • Improved collections performance
  • Scalable finance operations
"We expanded finance capacity without increasing complexity."
Video Testimonial
Portfolio Company • Business Services

Shared Services Operating Team

Added administrative, operations, customer support, and project coordination capacity to reduce bottlenecks across the business.

  • Greater executive focus
  • Faster response times
  • Improved operational efficiency
"We provided the role, interviewed candidates, and quickly added talent."
Case Study
Portfolio Company • Manufacturing

AP / AR Processing Team

Deployed accounts payable and accounts receivable specialists to absorb high-volume invoice processing, vendor communication, and month-end close support.

  • Reduced invoice backlog
  • Consistent month-end close support
  • Lower processing cost per invoice
"Close cycles became predictable for the first time."
Case Study
Growth Company • SaaS

Revenue Operations & CRM Hygiene

Added revenue operations analysts and sales coordinators to manage pipeline hygiene, reporting cadence, quote support, and renewal tracking.

  • Cleaner pipeline reporting
  • Faster quote turnaround
  • Improved renewal visibility
"Our sellers spend their time selling again."
Case Study
Portfolio Company • Consumer Products

Tier 1 Customer Support Coverage

Built a nearshore support desk covering inbound phone, email, and chat volume with escalation paths into the domestic team.

  • Extended coverage hours
  • Reduced first-response time
  • Scalable seasonal capacity
"We scaled coverage without adding domestic headcount."
Case Study
Growth Company • Healthcare Services

Revenue Cycle Support Team

Deployed revenue cycle specialists for claims follow-up, eligibility verification, denial management, and patient billing support.

  • Faster claims follow-up
  • Lower denial aging
  • Reduced cost to collect
"Collections improved while our cost base went down."
Case Study
Portfolio Company • Professional Services

Executive & Project Coordination Support

Placed executive assistants and project coordinators to support leadership calendars, reporting packages, and cross-team project tracking.

  • Leadership time returned to strategy
  • Consistent project reporting
  • Fewer internal bottlenecks
"Leadership finally has capacity to work on the business."
What does capacity cost?

Your next $85K position may not need an $85K payroll.

1 Professional$49K–$78KEstimated annual savings
5 Professionals$245K–$390KEstimated annual savings
10 Professionals$490K–$780KEstimated annual savings
20 Professionals$980K–$1.56MEstimated annual savings
EBITDA Impact

Convert better workforce economics into enterprise value.

Illustrative model: annual savings flow to EBITDA when service quality is maintained and capacity expands. At an 8x–10x EBITDA multiple, $850,000 of recurring annual savings can represent $6.8M–$8.5M of enterprise value impact.

10 Account Managers$450,000 savings
5 Finance & Accounting Professionals$250,000 savings
3 Customer Success / Implementation Roles$150,000 savings
Illustrative Annual Labor Savings$850,000
At 8x–10x EBITDA Multiple$6.8M–$8.5M

Illustrative enterprise value impact.

Why BPO Exists

Most staffing firms sell resumes. We build nearshore teams and integrate them.

BPO Solutions Group was built because growing companies need more than candidates. We build the role to your specification, present professionals screened against it, and stay through onboarding until the person is fully integrated into your workflow.

Built to Your Specification

Mexico-based professionals integrated into your workflow and supported at every step.

U.S. Executive Involvement

Mexico-based professionals integrated into your workflow and supported at every step.

Integrated, Not Delivered

Mexico-based professionals integrated into your workflow and supported at every step.

Scalable Capacity

Mexico-based professionals integrated into your workflow and supported at every step.

Professional Workforce Solutions

Professional workforce solutions across core business functions.

Every role shown reflects real-world staffing engagements and operational support currently delivered by our team.

Finance & Accounting

Roles
  • Staff Accountants
  • Senior Accountants
  • AP/AR Specialists
  • Financial Analysts
  • Controllers
  • Project Manager
  • Payroll Specialist
  • Procurement / Purchasing Specialist

Revenue Operations

Roles
  • Customer Success Managers
  • Account Managers
  • Revenue Operations Specialists
  • Implementation Specialists
  • Sales Coordinators
  • Renewals Specialists
  • Customer Onboarding Specialists
  • Revenue Analysts

Business Operations

Roles
  • Executive Assistants
  • Operations Specialists
  • Project Coordinators
  • IT Support / Help Desk
  • Human Resources Administrators
  • Systems Administrators

Customer Operations

Roles
  • Customer Support
  • Service Teams
  • Revenue Cycle Support
  • Recruiting Coordinators
  • Data & Reporting Analysts
  • Sales Development Representatives (SDRs/BDRs)
How We Work

A simple process designed to reduce hiring risk and accelerate growth.

No upfront fees. No employment liability. Interview qualified professionals before making a hiring decision.

01Assess

Identify Workforce Opportunities

Review labor costs, capacity constraints, and staffing priorities.

02Design

Build the Right Role

Define responsibilities, experience requirements, and performance expectations.

03Select

Interview Before Commitment

Meet qualified professionals before making any hiring decision.

04Integrate

Fully Integrated Into Your Workflow

Our executive team stays through onboarding until your new team member is fully integrated and producing.

No Upfront Fees • Interview Before Commitment • U.S. Managed • Ongoing Support
Workforce Economics

Illustrative workforce economics by role.

Annual savings below are average illustrative estimates. Savings are calculated as U.S. Cost minus BPO Cost.

PositionYearsDegreeU.S. CostBPO CostSavings
Staff Accountant3–8 YearsBachelor's in Accounting$85,000$36,000$49,000
Controller / Accounting Manager5–10 YearsBachelor's or Master's in Accounting$112,500$53,500$59,000
Customer Success Manager4–10 YearsBusiness / Communications$100,000$22,500$77,500
Financial Analyst3–8 YearsFinance / Accounting$95,000$32,000$63,000
Revenue Operations Specialist3–8 YearsBusiness Analytics$90,000$28,000$62,000
Executive Assistant3–8 YearsBusiness Administration$80,000$24,000$56,000
Ideal Engagement Profile

Best fit companies.

Revenue $10M+
Growing Teams
Multi-Department Hiring
Process-Oriented Leadership
Private Equity Portfolio Companies
Focused on EBITDA Expansion
Need Capacity Quickly
Looking to Reduce Labor Cost
Leadership

Built by operators.

Our leadership team combines experience in staffing, workforce strategy, operations, and business growth.

CL

Crispin Luna IV

Founder & Chief Executive Officer

Business Growth • Strategic Partnerships • Corporate Development

in · LinkedIn

Crispin Luna IV is the Founder and Chief Executive Officer of BPO Solutions Group Corporation. Throughout his career, Crispin has built and…

PL

Patricia Lechuga

President

Operations • Service Delivery • Workforce Strategy

in · LinkedIn

Patricia Lechuga serves as President of BPO Solutions Group Corporation and leads operational strategy, workforce delivery, recruiting…

CM

Chris Martinez

Chief Growth Officer

Market Expansion • Strategic Partnerships • Business Development

in · LinkedIn

Chris Martinez serves as Chief Growth Officer of BPO Solutions Group Corporation and is responsible for driving strategic growth…

JP

James Pedicone

Chief Revenue Officer

Revenue Operations • Go-To-Market Strategy • Sales Leadership

in · LinkedIn

James Pedicone supports BPO's revenue strategy, go-to-market development, client acquisition process, and sales leadership initiatives as…

FAQ

Questions we hear before the first call.

Do we pay anything to start?

No. There is no deposit, no upfront fee, and no obligation to hire.

When is the contract signed?

After you have selected a professional and are ready to move forward.

How fast can we interview?

Qualified professionals can often be presented within days.

Who manages employment liability?

BPO manages employment structure, payroll, HR support, and replacement coverage.

What does “labor integrator” mean?

We build the role to your specification, screen and present matching candidates, and then stay with your onboarding until the professional is fully integrated into your existing or new workflow. We support every step — that is the BPO integration process.

Build your team closer to home.

Schedule an Operating Partner Discussion to review the roles you need, launch timelines, and how much capacity you can add without expanding U.S. payroll. The BPO integration process. Proven.

No Upfront Cost
No Employment Liability
No Long-Term Obligation
Schedule an Operating Partner Discussion →